Problem Solving and Assessing Effectiveness
It is useful to bring in an impartial and fresh perspective to look at a situation or how part of or the entire organisation is working.
Our quick-to-use Diagnostic Check for a Healthy Organisation can help you see where performance is not meeting your standards:
Is There A Strong Set-Up?
- Is it clear what’s going well and what isn’t?
- Are the Board/Committee and senior managers working well together?
- Are you getting the right people?
- When things go wrong are they sorted out quickly and learned from?
Are Things Improving & Changing?
- Is what’s succeeding spreading?
- Are your people growing in confidence and assertiveness?
- Is change thought about in depth and managed well?
- Are new policies taken on smoothly?
Are People Working Effectively?
- Are key people clear on their roles?
- Are teams well-led and supported?
- Is everyone focussed on the customer, user or client?
- Do staff feel that they are developing in their job and achieving something which is important to them?
Are People Thinking, Planning, Reviewing?
- Is there thinking time – is it used effectively?
- Are people planning well?
- Is it easy to assess performance?
- Is the organisation’s direction clear?
Are You Getting The Right Results?
- Are you achieving what you set out to?
- Are your resources in the right place?
- Are the main relationships well-managed?
- Are your processes working well?
Are You Staying Competitive
- Are you winning in the market?
- Are your target audience aware of you?
- Is your public profile high enough and the right one?
- Are your people being innovative & creative?
